(Solved) : 1. Pat leads the sales force to achieve GlobalTech Advertis . . .

1. Pat leads the sales force to achieve GlobalTech Advertising Inc.’s sales goals for the quarter.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

2. Rick develops GlobalTech Advertising Inc.’s human-resources policies.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

3. Daisy is the foreperson of the warehouse and ensures products are loaded effectively.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

4. Ruth is the art department head and supervises the art staff.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

5. Gary analyzes the national sales forecasts of Yellow Pages directories and develops projections on long-term industry growth.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

6. Greg is the national sales manager and coordinates the activities of his first-line managers.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

7. Although he can’t fire or discipline team members, Mike is in charge of making sure the team meets its production goals.

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8. Nancy is the go-to person when the teams needs to coordinate their work or they have conflicts arise.

(Click to select) Top Manager Middle Manager First-Line Manager Team Leader

Managers need to possess a variety of skills, and how much they use those skills depends on what level of management they belong to. In this exercise, you will have the opportunity to test your knowledge of the three managerial skills by identifying the types of activities managers exhibit when using them.

Good managers need to work on developing three principal skills. The first is technical, the job-specific knowledge needed to perform well in a specialized field. The second is conceptual, the ability to think analytically. The third is human, the ability to work well in cooperation with other people to get things done.

You have recently taken an internship at MHI Real Estate, a large real estate firm that operates over 10 offices. Part of your deliverable to your faculty internship advisor is to identify various managers who you have seen exhibiting the three managerial skills.

Select the managerial skill that best fits the description of each manager.

Because of her MBA training, Jen was able to analyze MHI’s cost structure and make specific suggestions to bring it in line with its competitors in a very short time after she was hired.

Glen isn’t only the sales manager for MHI, he is also among the top sellers each month because he does such a great job interacting with and gaining the trust of both his customers and salespeople alike.

Di has had great success advancing her career because she seems to be able to see how things fit together throughout the company.

Steve was able to perform well in his new job early on because he didn’t need extensive training before he could dig in and get to work—he mastered the ins and outs of the real estate industry at his last job.

Joel always seems to be able to rally his team when it gets to be crunch time.

Because he can see the big picture, Matt is able to link up the right people throughout the company from top to bottom.

1. Jen

(Click to select) Technical Skills Conceptual Skills Human Skills People Skills

2. Glen

(Click to select) Technical Skills Conceptual Skills Human Skills People Skills

3. Di

(Click to select) Technical Skills Conceptual Skills Human Skills People Skills

4. Steve

(Click to select) Technical Skills Conceptual Skills Human Skills People Skills

5. Joel

(Click to select) Technical Skills Conceptual Skills Human Skills People Skills

6. Matt

(Click to select) Technical Skills Conceptual Skills Human Skills People Skills

Expert Answer


1. Judging by the statement, the assumption is that Pat leads the entire sales force to achieve the . . .

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